Important Note: By using the AR66 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please discontinue use of our platform.
1 Information We Collect
AR66 collects various types of personal information from our players to ensure a safe, seamless, and trusted gaming experience. All data collection is conducted transparently and solely for legitimate purposes related to platform operations.
1.1 Information You Provide Directly
When you register an account or use AR66's services, we collect the following information:
- Identification Information: Full name, date of birth, national ID or passport number.
- Contact Information: Email address, mobile phone number, residential address.
- Financial Information: Bank account number, bank name, and details of deposit and withdrawal transactions.
- KYC Documents: Copies of your ID card, passport, utility bill, or other verification documents required during the identity verification process.
- Account Information: Username, password (stored in encrypted form), language preference, and account settings.
1.2 Information Collected Automatically
When you browse or use the ar66 platform, our systems automatically record the following technical information:
- IP address, device type, operating system, and browser version.
- Login and logout history, including dates, times, and approximate locations.
- Gaming activity: games played, total wagers, session duration, and game outcomes.
- Complete financial transaction history including deposits, withdrawals, and bonus usage.
- Cookie data and similar tracking technologies to enhance the user experience.
AR66 has never sold your personal information to any third party for commercial marketing purposes. Your data is used exclusively for platform operations and regulatory compliance.
2 How We Use Your Data
The information we collect is used responsibly and only for the purposes stated below. ar66 adheres to a data minimisation principle — we only collect data that is strictly necessary to deliver the best service to you.
| Purpose of Use | Types of Data Collected | Legal Basis |
|---|---|---|
| Identity verification and KYC | Name, IC, official documents | Legal compliance |
| Deposit & withdrawal processing | Bank details, transaction history | Contract performance |
| Customer support | Email, phone number, account history | Legitimate interest |
| Fraud prevention | IP address, activity patterns, transaction logs | Legitimate interest & compliance |
| Experience personalisation | Game history and user preferences | User consent |
| Promotional communications (if consented) | Email, phone number | User consent |
We also use aggregated and anonymised data for internal analytics to improve platform performance, identify usage patterns, and develop better features for our players in Malaysia.
3 Sharing Information with Third Parties
AR66 does not share your personal information with third parties except in the following strictly defined circumstances:
3.1 Approved Service Providers
We work with a select group of trusted third-party service providers to support ar66 platform operations. These include payment processors, cloud service providers, identity verification companies, and gaming software suppliers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purpose.
3.2 Legal Obligations
AR66 may be required to disclose your personal information to relevant authorities when mandated by law, court order, or directive from a regulatory body. In such situations, we will endeavour to notify you in advance where permitted by applicable legislation.
3.3 Business Transfers
If ar66 undergoes any merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance via your registered email, and the new entity will be bound by this Privacy Policy or an equivalent one.
AR66 will not sell, rent, or transfer your personal information to advertisers, data brokers, or any other commercial parties without your explicit consent.
4 Data Security
Protecting your personal data is among ar66's highest priorities. We continuously invest in the latest security infrastructure to ensure your information is always safe from unauthorised access, loss, or misuse.
- 256-bit SSL Encryption: All data transmitted between your device and ar66 servers is protected with industry-grade SSL encryption.
- Stored Data Encryption: Sensitive information such as passwords and banking details is stored in encrypted form using secure hashing algorithms.
- Two-Factor Authentication (2FA): AR66 provides 2FA as an additional security layer for your account, which is strongly recommended for all players.
- 24/7 Monitoring: ar66's cybersecurity team continuously monitors platform activity to detect and respond to any threats promptly.
- Periodic Security Audits: The ar66 platform undergoes regular penetration testing and independent security audits to maintain high data protection standards.
- Internal Access Controls: Only ar66 staff with a legitimate operational need are permitted to access player personal data, and all access is recorded in an audit log.
While we take all reasonable precautions, no security system can be guaranteed to be completely foolproof. You also play an important role in protecting your account by using a strong password, not sharing your login details, and promptly reporting any suspicious activity to the ar66 support team.
5 Cookies and Tracking Technologies
The ar66 platform uses cookies and similar tracking technologies to enhance website functionality, understand usage patterns, and deliver a more personalized experience.
5.1 Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, session management, and security. Cannot be disabled.
- Performance Cookies: Collects information about how you use the platform to help us improve our services. All data is anonymised.
- Functional Cookies: Remembers your preferences such as language, display settings, and login details to streamline repeat visits.
- Analytics Cookies: Helps us understand website traffic and overall player usage patterns for continuous improvement purposes.
5.2 Managing Your Cookies
You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the AR66 platform and your gaming experience. For guidance on managing cookies in your specific browser, please refer to that browser's help documentation.
6 Data Storage and Transfers
Your personal data is stored on secure servers managed by AR66 and trusted cloud service providers. Retention periods depend on the type of information and applicable operational and legal requirements.
- Active Account Data: Retained for the duration your account remains active and updated periodically.
- Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs to meet financial compliance and audit requirements.
- KYC Documents: Retained for the period stipulated by industry guidelines, typically 5 years after account termination.
- Activity Logs: Retained for 12 months for security and dispute resolution purposes.
In certain circumstances, your data may be processed or stored outside Malaysia by our cloud service providers. In all such cases, AR66 ensures that data protection equivalent to the standards applicable in Malaysia is maintained through legally binding data processing agreements.
7 Your Rights as a User
AR66 respects your rights over your personal information. You have the following rights, which you may exercise at any time by contacting our support team:
8 Children's Privacy
The ar66 platform is strictly for individuals aged 18 years and above. We do not knowingly collect or process personal information from minors. If we discover that a child's information has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question.
Parents and guardians who believe their child has registered for or used the ar66 platform without permission are advised to contact our support team immediately for appropriate action.
9 Changes to This Privacy Policy
AR66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments. Any significant changes will be communicated to you via your registered email or through a prominent notice on the platform's homepage at least 7 days prior changes take effect.
The "Updated" date shown at the top of this page reflects the date of the most recent amendment to this policy. Continued use of the ar66 platform after any amendment takes effect constitutes your acceptance of the updated policy.
10 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ar66 handles your personal information, please contact our Privacy Officer through the following channels:
Privacy Email: [email protected]
Live Chat: Available 24/7 via the chat icon in the bottom-right corner of the ar66 platform.
Response Time: Privacy inquiries are typically answered within 2 working days.
We take every privacy inquiry seriously and are committed to providing accurate, helpful responses within the stipulated timeframe. Your trust is the foundation of our relationship with you as a loyal ar66 player.
Your Privacy Rights at ar66
As an ar66 player, you have full rights over your personal data.
Right of Access
You have the right to request a copy of all personal information AR66 holds about you at any time.
Right to Rectification
If your information is inaccurate or incomplete, you have the right to request prompt correction.
Right to Erasure
You may request deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You may object to the processing of your data for marketing or promotional communications at any time.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
Right to Restrict Processing
In certain circumstances, you may request AR66 to restrict the processing of your data while a dispute is being resolved.
Ar66's Commitment to Your Privacy
Six data protection pillars that AR66 upholds every day.
Military-Grade Encryption
All sensitive data is protected with 256-bit SSL encryption in transit and AES encryption at rest, ensuring your information remains fully confidential.
No Data Selling
AR66 has never and will never sell your personal information to advertisers or data brokers. Your data is used solely to operate the platform and ensure your safety.
Continuous Threat Monitoring
Ar66's cybersecurity team monitors the platform infrastructure around the clock to detect and neutralise any intrusion attempts before they can affect your data.
Minimum Data Collection
We only collect information that is strictly necessary to deliver our services. No excess data is collected or stored without a clear and legitimate purpose.
Independent Security Audit
The ar66 platform undergoes periodic independent security audits by qualified third-party security firms to ensure data protection standards remain current.
24/7 Privacy Support
The ar66 support team is available to assist you with any data privacy inquiries or requests at any time via live chat or our official email.